Safety is our #1 concern. Jump-2-It, llc. reserves the right to refuse setup and early removal at any event that has the potential to cause damage to its equipment and/or event attendees.
In most cases, a $50 or 10% deposit will be required for unit rented. Unless otherwise agreed, deposit payment must be received within 24 hours of placing the reservation in order for the order to remain in our reservation system. For your convenience, we accept MasterCard, Visa, Cash, Money Order. Any outstanding balance, not paid in advance, will be collected by the Jump2It Representative prior to set up any equipment.
Once booked, deposit are non-refundable, except due to cancellations within our weather policy. If the event is cancelled by the customer within 14 days, but more than 7 days, of the event date, 50% of the rental amount is due, unless the item can be rebooked. If the event is cancelled within, or equal to, 7 days of the event date, 100% of the rental amount is due, except for cancellations due to the weather policy. Please click here to view the report that we use to determine cancellations (supplied by weather.com). Weather cancellations can only be made the day before the event, to allow for the most accurate weather forcast.
On the day of your event, your signature will be will be required on our Equipment Rental , Release & Hold Harmless Agreement. In certain instances, an additional Waiver of Liability may be required for event participants. Please download and/or review these documents prior to your event and contact us with have any questions. In addition, please review the Operating Procedures and Safety Information on our website's Tutorial page.
For the safety of equipment and personnel, Jump-2-It, llc. will not setup equipment with the following conditions: driving rain, snow/ice, high winds, or the temperature is below 35 degrees. If possible, Jump-2-It, llc. recommends that you reserve a suitable alternate indoor location for your event such as a church, gym or community center.
If you request delivery in these conditions, and we are unable to set up due to environmental and/or weather conditions upon arrival, your deposit will not be refunded.
After arrival of any equipment, no refunds will be issued solely due to environmental and/or weather conditions.
In accordance with state/local laws, we charge sales tax on all rentals.
You may view our rental agreement here
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